If the grill is not currently connected to a network, you will see the setup SSID will be visible.Is the grill’s setup WiFi network or SSID (Service Set Identifier or Network Name) visible in the device’s WiFi network menu? Go to Device Settings or App Settings menu.Depends on which device brand you have.Have you tried clearing the app memory cache on your phone? After plugging the router back in, allow it to fully come back online before moving forward.Try unplugging your router and wait at least 10 seconds before plugging it back in.Install a WiFi signal strength app and check the signal strength of the network you want to use for your grill.Verify that your grill is receiving a strong enough signal. Steps to take before contacting Grilla Grills Customer Support Example: “My grilla grills network name”.Keep in mind, spaces count for 3 characters.The Alpha Connect Controller can only recognize network names with 32 characters or less.Any additional network security measure will not allow the grill and phone to connect.802.1X authentication enabled on network. Warning, this could possibly remove your ability to connect to that specific network from that device in the future. If turning off Auto-Join does not fix the issue, go to your phone settings and have your phone “forget” the 5GHz network.Manually choose a 2.4GHz network and restart the grill connection process.Turn off “Auto-Join” so your phone doesn’t automatically switch networks.To prevent your phone from automatically switching networks, try the following: That may cause your phone to switch away from the 2.4GHz frequency to 5GHz before it finishes connecting to your grill. Many modern phones will automatically switch to the network with the strongest signal.Phone switching network during grill connection process? Grilla Grills does not have access to your network, and we cannot determine that information for you in most situations. If you are not sure what bands your network uses, please contact your internet provider.If you can not separate your 2.4GHz and 5GHz WiFi networks, another solution is to purchase an inexpensive dedicated 2.4GHz router.When it comes to price range and models, the choice ultimately comes down to personal preference and budget. The RT-590 retails for 899, while the Silverbac is priced at 1099. Your phone is connected to a 2.4GHz WiFi network. Are you in the market for a new pellet grill but dont know where to start Look no further than this comprehensive comparison of two leading brands: RecTeq.During initial pairing of your WiFi and your grill, make sure of the following:.
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