![]() Compare the results from step 8 and 10.This will provide speed test results when connected to the internet through WiFi Security. Switch back to your browser where you were connected to and make sure the server location is set to the same server as was selected previously in step 7, then click Go to run the speed test again.Open the WiFi Security application and reconnect to the internet by clicking Connect on the main screen, ensure a connection is established. ![]() Click Go and note the speed test results obtained when not connected to the internet through WiFi Security.Click on one of the servers displayed to select that one for the test.On the Speed Test site, click Change Server and search for the name of a country or major city that is located far from your current location.Click the Run Speed Test button (next to Speed Test), this opens the speed test website in your browser (.Open Settings by clicking the hamburger menu in the top right part of the app and clicking Settings.This will ensure that you are connecting to the internet directly. If connected to the internet through WiFi Security, disconnect by clicking Disconnect in the WiFi Security app.Switch back to the Speedtest app and make sure the server location is set to the same server as was selected previously in step 5, then tap Go to run the speed test application again.Switch to the WiFi Security app and reconnect to the internet by tapping Connect on the main screen and ensure a connection is established.Tap Go in the Speedtest app to run the speed test, note the speed results obtained when not connected to the internet through WiFi Security.Tap on one of the Speedtest app server options displayed to select that one for the test.Open the Speedtest app, tap Change Server and search for the name of a country or major city that is located far from your current location.Download the “Speedtest by Ookla” app from the software developer Ookla.From your mobile device, open the Apple or Google Play store.If connected to the internet through WiFi Security, open the WiFi Security app and disconnect by tapping Disconnect on the main screen.It is important to select the same server location for both tests in order to get consistent results.įollow the steps for your device to complete a speed test. The speed test instructions provided below will measure the speed of your internet connection when connecting to the internet directly and connecting to the internet through WiFi Security. If these steps do not provide assistance, you can run a speed test to measure the connection speeds to get a better idea of performance. Switching to a more modern device may improve the experience. Older devices sometimes do not have adequate resources to provide a speedy experience. Change Device. VPN connections utilize heavy encryption that uses resources.Be sure to re-enable these once testing is completed and reach out to the vendor of any hardware or software that is found to be causing problems. Temporarily disable any firewalls or security software in place to see if they could be contributing to the error. Firewalls and Security Settings. Check your firewall settings.This option may not be available for your mobile device. Wired connections are faster than wireless connections. Use a wired connection. If possible, use a wired connection.This option is not available for mobile devices. VPN speeds can be impacted when using a more secure encryption protocol, using a different one may help. Change the encryption protocol. If you are using WiFi Security on Windows or Mac, try changing the protocol.For instructions on how to complete that, click here. Switch the VPN server you are connected to. Try switching the VPN server you are currently connected to.Here are some steps to try to improve the speeds when using WiFi Security: Network congestion between Webroot’s server and the destination site.Network congestion between your device and Webroot’s server.These connections each add a small bit of time, which is sometimes noticeable. When using WiFi Security, your device first connects to one of Webroot’s VPN servers, then to the destination, with the return traffic tracing that path in reverse to complete the loop. Usually though, it’s so minimal that you won’t even notice it. Webroot strives to provide the fastest and most secure service possible, but there will always be very low levels of latency added when using any VPN, including WiFi Security.
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